Last Updated: January 2026

Humane Business exists to help organisations adopt AI in a way that empowers people, protects culture, and delivers measurable outcomes. We believe in human-first AI adoption: people first, processes second, technology third.

This policy explains how we use AI in our own operations and service delivery. We hold ourselves to the same standard we teach.

AI is a tool for amplification, not replacement.

We use AI to enhance human capability, not to substitute for human judgment, creativity, or relationship. Every AI application in our business is designed to give time back to people, improve quality of thinking, or reduce friction in delivery.

We reject the use of AI to:

We use AI tools to assist with drafting, research, and content development. This includes blog posts, educational materials, marketing copy, and internal documentation.

Human oversight: All externally published content is reviewed, edited, and approved by a human before publication. AI assists; humans decide.

We use AI to synthesise information, identify patterns, and support strategic thinking. This helps us serve clients more effectively and stay current with developments in AI adoption.

Human oversight: AI-generated analysis informs human judgment. It does not replace it.

We use AI to support scheduling, email drafting, meeting preparation, and documentation. This reduces administrative burden and allows us to focus on high-value client work.

Human oversight: Administrative AI use is reviewed for accuracy and appropriateness.

AI assists in curriculum design, resource creation, and programme refinement. Our methodologies are human-designed; AI helps us develop and deliver them more effectively.

During consulting engagements, we may use AI-assisted tools for:

What we do not do: We do not use AI to conduct client sessions, make strategic recommendations without human analysis, or share client data with AI systems beyond what is necessary and agreed.

When helping clients adopt AI, we use AI tools ourselves to demonstrate effective practices, test workflows, and develop implementation assets.

We take the protection of client information seriously.

If we use AI tools that require client context (for example, preparing for a session or developing customised materials), we:

For any AI processing beyond routine administrative support, we obtain appropriate consent as part of our client agreements. Clients may request that we limit or exclude AI from processing their data.

We work with established AI platforms that maintain reasonable security and privacy standards. Our current tools include:

We evaluate AI tools based on:

We do not use AI tools that retain or train on client data without appropriate controls.

We believe in being clear about AI use.

With clients: We disclose when AI has been used in developing materials, conducting research, or supporting delivery. We do not present AI-generated work as purely human-created.

In our content: Published content that has been substantially developed with AI assistance is human-reviewed and reflects our genuine expertise and perspective. We do not use AI to generate opinions we do not hold or expertise we do not have.

In our marketing: We do not use AI to fabricate testimonials, case studies, or results. All claims are based on real outcomes.

AI systems can produce errors, hallucinations, and misleading outputs. We maintain human oversight to catch and correct these issues.

AI capabilities and best practices are evolving rapidly. We commit to:

If you are a client or contact of Humane Business:

We will respond to such requests promptly and in good faith.

We teach human-first AI adoption. This policy reflects that teaching.

The principles we apply to our own AI use—human oversight, appropriate safeguards, transparency, and continuous improvement—are the same principles we help our clients implement.

If we would not recommend a practice to our clients, we do not use it ourselves.